Payment

Credit cards, HSA/FSA, check and cash are accepted. Payments may conveniently be made online through Ivy Pay. Ivy Pay is a fully HIPAA compliant payment processing app. Payment is due at the time of your session.

Insurance

Hilary is considered an out-of-network provider for most insurance. Sessions may be covered in part by PPO health insurance plans. Monthly super bills may be provided to clients to submit to their insurance companies for out-of-network insurance benefits. I have also partnered with Mentaya, a service that submits out-of-network claims for you. This service is available to you at no extra fee. Please contact your insurance company to verify out-of-network benefits prior to your first session or utilize the insurance estimator on Mentaya's website. If you do wish to use out-of-network insurance benefits, I will be required to provide a diagnosis, which will be attached to your medical file. People who do not want this information to be provided to their insurance company may opt for private pay.

Cancellation Policy

In order to avoid being charged the full fee for missed appointments, please provide a 24-hour notice of cancellation.

Good Faith Estimate

You have the right to receive a "Good Faith Estimate" explaining how much your medical and mental health care will cost. Under the law, health care providers need to give patients who don't have insurance or who are not using insurance an estimate of the expected charges for medical expenses, including psychotherapy services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.

You can ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service. If you receive a bill that is $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or photo of your Good Faith Estimate.

OUt-of-Network INsurance Benefits

I've partnered with Mentaya, a service that streamlines getting reimbursed for your therapy sessions through out-of-network benefits.
     
Mentaya is perfect if you:
    • Have out-of-network benefits
    • Feel overwhelmed by superbills          and insurance
    • Have submitted superbills but              failed to get any reimbursement
    • Simply want to skip the hassle of          paperwork!
    
Here's how it works:
    1. Sign up for Mentaya:                            https://mentaya.co/inviteclient
     /jHGr8vYyaq7c1Ntx8htt
    2. My practice will enter your                  sessions into the platform.
    3. Mentaya submits the claim and        handles any insurance follow-up.
    4. You get reimbursed by insurance!

This service is included as part of my practice and is at no extra charge to you.